Law from a legal assistant’s point of view, week 43: Law Offices

By Quinton Lister, legal assistant 

One thing that I have noticed in my time as a legal assistant to a divorce attorney is that most law offices are difficult to work with compared to our office. I am not saying that because I like to paint all lawyers with a broad brush, but I have found that it can be extremely difficult to get anything done when trying to work with other attorneys and their staffs. 

At my office, we actually answer the phone when people call our office. And when we’re already on the phone when people call, we call back the same day or the next day at the latest. Same with email. You send us an email and we’ll respond to it same day or the next business day at the latest. Send us a proposed draft to review and we get back to you as soon as we actually can, not weeks later claiming we were “in trial”. Not so with the clear majority of the attorneys I deal with. Not even close. There are times when we go days, weeks, even months ignored by opposing counsel. 

Need to schedule a hearing? How is it that opposing counsel almost always picks that latest of the open dates? They’re not fooling anyone. It’s a running joke among the court clerks.  

It may be that lawyers are literally busy all the time, but I think there must be some unwritten rule somewhere in the lawyer world that says you cannot cooperate with another law office unless you are friends with opposing counsel, or you benefit personally and substantially from cooperating with the other attorney. Professionalism and professional courtesy is in shocking short supply. Divorce lawyers, and their clients, tend to drag their feet and elongate proceedings unnecessarily. These are people’s lives we are dealing with, so we must do our best work as consistently and as efficiently as possible, so that they get the most benefit for the substantial amount of money clients spend on their lawyers. If you are a divorce attorney reading this blog, take and return calls and emails timely. Do your best to expedite the process. It will benefit you and, more importantly, your client. 

Utah Family Law, LC | | 801-466-9277 

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